General Information

Contacting the Helpdesk Team - Instructions on how to contact the PrecisionX Technology Helpdesk Team for technical support and assistance

Viewing and Updating Tickets - Information on how you can view your current and past tickets, provide updates to open tickets, and create new tickets

Using the Desktop Agent - Details on how to use the PrecisionX Technology Desktop Agent

Accessing online collaboration tools -

• Accessing Microsoft 365 - Details on how to access your Microsoft 365 tools

• Accessing Google Workspace - Details on how to access your Google Workspace tools

• Determining Which Tools Your Organization Uses - Instructions on how to proceed if you are unsure which online collaboration and productivity tools your organization uses