Introduction

Ensuring timely communication is of critical importance, especially when it involves the resolution of ongoing issues. 

How to View Tickets

Your active and past tickets can be viewed anytime via the PrecisionX Technology online portal. Simply login to the portal, and click Tickets to view your ongoing and past tickets. 

The address of the online portal is: https://portal.precisionx.tech/ 

How to Update Tickets

The easiest way to update a ticket is via the online portal, as described above. Alternatively, you can contact our Helpdesk Team via live chat, phone, or email at any time to provide additional information or to be updated on the current status of any ticket. 

Refer to the Contacting the Helpdesk Team section for additional information on how to contact the Helpdesk Team to update or get additinal information on the status of your ticket.