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Introduction
Introduction
The PrecisionX Technology helpdesk team is staffed 24 hours a day, 365 days a year by our team of technical support experts, who are standin by to assist you and your team with whatever assistance you may need.
Important Note
Important Note
The security of your account is our top priority. All requests submitted via phone, live chat, and email must be validated by providing Organization Access Code (OAC), which can be obtained from your organization's IT department. Note that certain requests may require additional validation by a Designated Representative.
Available Contact Methods
Available Contact Methods
The PrecisionX Technology helpdesk team can be contacted in a variety of ways.
Online Portal Ticketing System
The preferred method of contacting the helpdesk team is through the ticketing system integrated into our online portal. By submitting requests through the online portal, your identity can be immediately validated, allowing us to most rapidly process your request.
The Online Portal can be accessed at https://portal.precisionx.tech/
Live Chat
We offer text based live chat assistance by visiting our main website (https://www.precisionx.tech) and clicking the chat icon in the bottom right corner.
Telephone
Our team is availalbe for assistance via phone 24 hours a day, 365 days a year. The phone number for our helpdesk team is : +1-469-448-0100.
Tickets can be opened by simply sending an email to our helpdesk team's email address. The email addres is: clientsupport@precisionx.tech
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